One record per visit
Technician, site contact, device and service detail — captured together, from the assigned ticket.
Medical equipment service
One connected record for every device visit.
Ticket → job card → checklist → evidence → signed PDF → equipment history. iTop stays your system of record.
Checklist
Matched procedure
Versioned. Unit-aware readings.
Evidence
Parts, photos, instruments
From assigned ticket to signed record
- 1 Open the work The technician starts from the iTop ticket, with customer and device already in context.
- 2 Create the job Medeq builds the job card and pulls in the checklist and test-instrument requirements configured for that service context.
- 3 Record it once Procedure, readings, service items, assigned instruments and supporting evidence — captured as the work happens.
- 4 Sign it off A branded PDF, with technician and site-contact sign-off through the configured signing method.
- 5 File it back The completed record returns to iTop, so ticket, device, work order and document stay connected.
Device, procedure and evidence — kept together
Consistent capture
Versioned digital checklists matched to the equipment and service type. Checks, notes, tables and unit-aware readings.
Evidence that stays attached
Parts, consumables, labour, photos and the instruments used — brought into a branded, signed service PDF.
Back into equipment history
The signed document stays connected to its ticket and to the equipment record held in iTop.
See what your service workflow becomes
Bring your equipment, process and quality questions. We assess fit and identify what needs configuring or confirming.